Xerox Business Services provides IT services to enterprise clients whose security,. are registered trademarks or trademarks of VCE Company, LLC. and/or its. Oct 6, 2012. CASE STUDY ONQUALITY IN PRACTICE EP JOHN PRAKASH. for moving. Xerox from a good company to a truly great company again; 29. Solution: After multiple meetings with iPR Software, the emphasis was placed on multiple language versions of the website with key facts and figures highlighted on the home page. Xerox sells in 160 countries worldwide and iPR Software was able to create seamless template design and integration for six distinct languages on the corporate online newsroom. Issue: Clearly this is a company that has a historical position in the mind of a consumer or businessperson, but has the requirement to establish its new brand in the mind of all constituents customers, prospects, suppliers, investors, employees and others.
Key data and figures were placed right on the home page including the 22 billion in sales in 2010 and the emphasis of 781 million invested in R D, thereby highlighting Xeroxs commitment to the future as well as the present.